Security
Account recovery
Regain access to an account you cannot sign in to and protect it against further lockout.
4 min read · Updated 2026-09-15
Start with password reset
If you cannot sign in, use the Forgot password link with your account email to request a reset. Check spam and trash folders if the email does not arrive promptly.
If reset is not enough
If you cannot reset the password or lost MFA access, contact Support through the official channel. Support may ask for identity details to verify the account owner before restoring access.